◆ Delete your Dugout Lab account
In-app deletion is immediate, on iOS and Android. No app on hand? Email works too. Either way, your videos, reports, and sign-in are gone for good.
01
How to delete your account
In the app (iOS or Android). Tap Account in the top-right, then Delete account. This is immediate — no waiting period, nothing else to confirm.
Can't get to the app? Email admin@w10m.com from your account's email address and we'll delete it for you.
02
What gets deleted
Deleting your account (the in-app path) immediately removes:
- Your swing videos
- Analysis reports and pose keypoints
- Your progress history
- Your plan and quota record
- Your sign-in account (we use Clerk for authentication)
If you have an active subscription, it ends immediately — there's nothing left to cancel separately.
03
What we keep, and why
Payment and invoice records held by our payment processor (Stripe). Financial-record retention rules require us to keep these regardless of account deletion. We don't retain anything else.
Questions about any of the above go to admin@w10m.com. See also our Privacy page.